Your security is our top priority at 24 bet. On this page, you'll find everything about how we collect your personal data, how we use it, and how we keep it safe.
Every piece of your data at 24 bet is stored with the highest level of security.
All your data is secured with 256-bit SSL/TLS encryption — the same level of protection used by banks.
Our servers are hosted in internationally accredited data centres with round-the-clock security monitoring.
We only collect information that is strictly necessary to provide our services — nothing more.
Your information is used solely on the basis of your consent, which you may withdraw at any time.
24 bet operates in compliance with international privacy laws, including GDPR. Your rights are protected to the highest global standards.
View, edit, download, or delete your data — you're always in control.
24 bet ("we", "us", "platform") provides online Sports Betting services in Bangladesh and across the world. We understand how sensitive your personal information is — and protecting it is one of our most important responsibilities.
This Privacy Policy explains in detail what information 24 bet collects, why it is collected, how it is used, and what rights you have over your data. By using our platform, you are deemed to have accepted this policy.
We always want you to feel completely safe and confident using 24 bet. That is why we are committed to making our privacy information clear and accessible to every member.
Applicable: This policy applies to the 24 bet website, mobile app, and all related services.
24 bet only collects the information necessary to deliver its services properly. We do not request or retain any data that is not needed.
| Data Type | Purpose | Mandatory? |
|---|---|---|
| Name & Date of Birth | Identity Verification & Age Confirmation | Yes |
| Mobile Number | OTP Verification & Communication | Yes |
| Payment Information | Deposits & Withdrawals | Yes |
| NID / Passport | KYC Verification | Subject to Conditions |
| Browsing Data | Platform Improvement | Optional |
24 bet collects information from various sources — but in every case, your awareness and consent are always ensured.
You provide information directly when filling out the registration form, updating your account details, contacting customer support, or submitting KYC documents.
Certain information is collected automatically while you use our platform:
Automatically collected data is used primarily to improve platform performance and prevent fraud. It is never used in any way that could harm you.
24 bet uses your data only for legitimate purposes. The main reasons we process your data are:
Marketing Communications: You can opt out of marketing emails and SMS at any time — during registration or at any point afterwards. If you do, we will only send you security and transaction-related messages.
24 bet never sells your data. However, in certain limited circumstances, we may share information with trusted partners:
Financial information is shared with payment processors such as bKash, Nagad, Rocket, and bank channels as needed to process deposits and withdrawals. This sharing is strictly limited to completing transactions.
We may be required to disclose information in response to a court order, regulatory directive, or government investigation. In such cases, only the minimum necessary information is provided.
Cloud hosting, cybersecurity, and analytics providers have access to limited data. Each of them is bound by strict confidentiality agreements.
No third party may use your information for marketing or any other purpose outside of 24 bet. Any breach of this condition will result in us terminating our relationship with them.
24 bet uses cookies on its website and app. Cookies are small text files stored on your device that help improve platform performance.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login Session Protection & Platform Performance | At Session End |
| Preference Cookies | Remembering Language & Settings | 1 year |
| Analytics Cookies | Traffic & Usage Analytics | 3 Months |
| Security Cookies | Fraud & Bot Detection | 6 months |
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the platform's functionality.
24 bet does not retain your data longer than necessary. Retention periods depend on the type of information and applicable legal requirements.
Once the retention period expires, your data is securely deleted or anonymised.
You have full control over your data at 24 bet. Your key rights are outlined below:
The right to know what information we hold about you and to receive a copy of it.
The right to correct inaccurate or outdated information.
The right to request deletion of your data under certain circumstances.
Requesting that your data be used only for specified purposes.
The right to download your data in a standard, portable format.
The right to object to the processing of your data for specific purposes.
To Exercise These Rights support@24bet.best. We will respond within 30 days.
24 bet strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect any information from minors.
If we become aware that any data has been collected from a minor, it will be deleted immediately and the associated account will be closed.
If parents believe their child is using 24 bet, they should immediately support@24bet.bestto get in touch.
24 bet follows the highest industry security standards to protect your data. Our security framework includes:
Please keep in mind that no one can guarantee complete security on the internet. Always keep your password confidential and report any suspicious activity to us immediately.
As an international platform, 24 bet may process or store your data on servers located in different countries. Those countries may not offer the same level of privacy protection as your own.
However, 24 bet ensures that all international data transfers comply with GDPR and international data protection standards. All third-party providers are required to adhere to our privacy standards.
24 bet may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via email or a notice on the platform.
Continued use of the platform after any changes constitutes acceptance of the updated policy. Please check the top of this page for the latest update date.
Please Note: Please revisit this page from time to time to stay up to date with our latest Privacy Policy.
For any questions or requests regarding our Privacy Policy or your personal data, please contact us:
We will respond to privacy rights requests within 30 days of receipt. For complex cases, this may extend up to 90 days, but you will be notified in advance.