24 Bet Terms & Conditions — Complete Terms of Use for Our Platform

1 Introduction & Consent

24 bet (hereinafter referred to as "we", "us", or "the Platform") provides online Sports Betting services in Bangladesh and various countries worldwide. These terms and conditions constitute a legally binding agreement between you and 24 bet.

By accessing our website or platform, registering an account, or using any of our services, you are deemed to have accepted these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.

24 bet operates under an international gaming license, and we are committed to maintaining the highest standards of security and transparency. By using our platform, you become a part of that commitment.

2 Eligibility & Registration

2.1 Age Requirement

To register on 24 bet, you must be at least 18 years to use our platform. Persons under the age of 18 are strictly prohibited from accessing our services. We reserve the right to verify age at any time and may request a government-issued ID or birth registration certificate if needed.

2.2 Registration Process

You are required to provide accurate and complete information at the time of registration. Each individual may hold only one account. If multiple accounts belonging to the same person are identified, all accounts will be closed and any remaining funds may be forfeited.

• Please provide your correct name, date of birth, and contact details.
• A valid mobile number and email address must be provided.
• Mobile OTP verification is required to complete registration.
• KYC documents may be requested at a later stage to verify your identity.

2.3 Geographic Restrictions

24 bet operates in Bangladesh and many other countries. However, our services may be limited or unavailable in certain regions. It is your responsibility to ensure that using the platform from your location is legally permitted.

3 Account Management

3.1 Account Security

Keep your 24 bet account password and login details completely confidential. Do not allow anyone else to access your account. Report any unauthorized access to our support team immediately.

3.2 KYC Verification

In compliance with security and legal obligations, 24 bet may verify your identity at any time. Required documents may include:

• National ID (NID) or passport copy
• Utility bill or bank statement as proof of address
• Proof of payment method ownership

Withdrawals may be delayed or restricted if KYC verification is incomplete. Verification is completed within 48 hours of document submission.

4 Deposits & Withdrawals

4.1 Deposit Rules

Deposits on 24 bet can be made via bKash, Nagad, Rocket, and net banking. All deposited funds must come from a legitimate source in your own name.

4.2 Withdrawal Rules

Certain conditions may need to be met before withdrawing your winnings:

• KYC verification must be completed.
• Using a bonus requires you to meet the specified wagering requirements.
• Withdrawals will only be processed via the same method used for the deposit.
• The minimum withdrawal amount is ৳500.

4.3 Currency & Conversion

24 bet supports transactions in Bangladeshi Taka (BDT). Transactions made in foreign currencies will be converted at the prevailing exchange rate. Conversion fees may apply.

5 Betting Rules

5.1 Bet Acceptance & Confirmation

Once a bet is placed on 24 bet, an automatic confirmation message will be sent. If no confirmation is received, the bet will be considered incomplete. 24 bet accepts no liability for incomplete bets resulting from technical issues.

5.2 Odds Changes

The odds at the time your bet is confirmed are final — any subsequent changes will not affect your bet. In live betting, odds shift every moment, so always check the odds before placing your bet.

5.3 Match Cancellation or Suspension

If a match is cancelled, suspended, or postponed indefinitely:

• If the match does not take place within 24 hours of the scheduled start time, the bet will be voided.
• Cancelled bets will be fully refunded.
• If one match in an accumulator bet is cancelled, the odds for that selection will be counted as 1.00.

5.4 Venue Changes & Special Circumstances

In cricket, results determined by the Duckworth-Lewis method are considered valid. In football, extra time and penalty shootout results are treated separately — please read the market description before placing your bet.

5.5 Maximum Payout Limits

A maximum payout limit applies to each bet. This limit varies by sport and bet type. No payout will be issued beyond this limit — check the payout calculator before placing your bet to see your potential winnings.

6 Bonus & Promotional Terms

24 bet regularly offers a variety of bonuses and promos. Each offer has its own terms, which can be viewed in detail on the offer page.

6.1 Welcome Bonus

• A welcome bonus is offered to new members on their first deposit.
• To use a bonus, you must meet the specified wagering requirements (typically 3x–5x).
• Each member is eligible to receive the welcome bonus only once.
• Bonus funds cannot be withdrawn directly.

6.2 Cashback & Reload Bonuses

• Cashback is awarded weekly or during specific events.
• The cashback amount is based on a percentage of losses from your bankroll.
• Multiple bonuses cannot be used simultaneously.

6.3 Bonus Validity Period

Each bonus has a set validity period. Any unused bonus will be automatically removed upon expiry. Check the bonus offers page for validity details.

7 Prohibited Activities

The following activities are strictly prohibited on 24 bet:

• Match Fixing or Corruption: Participating in or facilitating any form of sports corruption.
• Account Sharing: Allowing someone else to use your account.
• Money Laundering: Using the platform for money laundering.
• Use of Software: Using bots or other software to automate betting.
• False Information: Using false information or another person's identity during registration.
• System Exploitation: Deliberately exploiting technical glitches on the platform.
• Multiple Accounts: Operating multiple accounts belonging to the same individual.

In the event of a violation of this prohibition, we reserve the right to immediately close the account, forfeit funds, and take legal action where necessary.

8 Account Closure & Suspension

8.1 Our Rights

24 bet reserves the right to temporarily or permanently close any account, with or without reason. In particular:

• If a breach of terms is suspected
• If there is a suspicion of fraud or deception
• If KYC documents are not submitted
• At the direction of a regulatory authority

8.2 Voluntary Account Closure

You may close your account at any time by contacting our support team. Please withdraw your balance before closing. Withdrawal requests can be made within 30 days after account closure.

9 Responsible Betting

24 bet believes betting should be enjoyable — never an obligation. We are committed to fostering a culture of responsible betting.

The following tools are available on our platform:

For more details, visit our Responsible Gaming Page View.

10 Privacy & Data Protection

24 bet places the highest importance on protecting your personal information. Data collected during registration and platform use is used solely to provide services and ensure security.

• Your information is never sold to third parties.
• All data is protected through SSL encryption.
• Information may be disclosed to the relevant authorities solely to meet legal obligations.
• You may view, update, or delete your personal information at any time.

For more details, visit our Privacy Policy Read.

11 Dispute Resolution

11.1 Filing a Complaint

If you have a complaint regarding the outcome of a bet or a payment, please notify us within 30 days to reach our support team. Complaints submitted after 30 days may not be accepted.

11.2 Resolution Process

1. First Via live chat or email Notify the support team.
2. Initial response within 48 hours.
3. For complex cases, we aim to resolve the matter within 7 business days.
4. If a satisfactory resolution is not reached, you may appeal to the licensing authority.

11.2 Applicable Law

Any disputes arising under these terms shall be settled in accordance with the laws of 24 bet's licensing jurisdiction.

12 Changes to Terms

24 bet reserves the right to modify these terms and conditions at any time. Members will be notified in advance of significant changes via email or an on-platform notice.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms. The date of the latest update is shown at the top of this page.

Key Highlights